Some restrictions apply - see Shipping Info for details.
Welcome to IQ Kids Educational & Specialty Toy Store! We appreciate your business and will do everything we can to make you a satisfied customer!
IQ Kids is a family-owned and family-operated business, and we strive to provide the kind of service we would like to receive if we were shopping. We know you have a lot of choices as a customer, and hope we can give you a reason to return and buy from us again. Our Customer Service department is happy to give advice on the perfect toy for your need or to answer any questions. Please feel free to call us at our toll free number: 1-877-2IQ-KIDS (247-5437) or email us at Sales@IQKids.com. We have tried to keep our website simple and easy to navigate - plus no ads or other distractions! Please contact us with any comments or questions on the website.
Most of our products are at least 5-10% off the normal retail price all year round - some are more! And we always have sale and clearance items for you bargain shoppers.
Shipping Charges and Estimated Delivery: Most Standard Shipping is sent UPS Ground or USPS - the normal delivery time is 2-5 business days. You will always be sent a tracking number via email when your order is shipped. For details on shipping options please click on the Shipping Info page.
IQ Kids Newsletter: From time to time we send out Newsletters to our customers and subscribers with news about new products, specials and other important info such as recalls. We also have periodic sales that are available only to our Newsletter recipients. If you would like to sign up for our Newsletter, please click on the link below. When you sign up, you will receive a discount code for 10% off your next order! You can always unsubscribe at any time.
Merchandise Return Policy: We stand behind the quality of our products. You may return any item in its original condition for any reason up to 30 days after purchase. Product must be in resellable condition unless damaged in transport or defective. We will gladly issue a gift certificate covering the value of your return that may be used to purchase any items we carry. Or, if you prefer, we will replace any item, or issue you a full refund - it's your choice! If we have made a mistake, we will also refund shipping charges. Software, video games and equipment and audio products must be returned unopened. AFTER YOUR ORDER IS SHIPPED, CANCELLED OR REFUSED ORDERS WILL BE BILLED A RE-STOCKING FEE OF 20% PLUS SHIPPING CHARGES BOTH WAYS. FREE SHIPPING PROMOTIONS ARE WAIVED FOR CANCELLED OR REFUSED ORDERS.
Safe and Secure Shopping: When you use your credit card at IQ Kids Toy Store, rest assured the transaction is secure. Our servers use an advanced encryption technology that safeguards your personal information and guarantees privacy.
IQ Kids is a family-owned and family-operated business, and we strive to provide the kind of service we would like to receive if we were shopping. We know you have a lot of choices as a customer, and hope we can give you a reason to return and buy from us again. Our Customer Service department is happy to give advice on the perfect toy for your need or to answer any questions. Please feel free to call us at our toll free number: 1-877-2IQ-KIDS (247-5437) or email us at Sales@IQKids.com. We have tried to keep our website simple and easy to navigate - plus no ads or other distractions! Please contact us with any comments or questions on the website.
Most of our products are at least 5-10% off the normal retail price all year round - some are more! And we always have sale and clearance items for you bargain shoppers.
Shipping Charges and Estimated Delivery: Most Standard Shipping is sent UPS Ground or USPS - the normal delivery time is 2-5 business days. You will always be sent a tracking number via email when your order is shipped. For details on shipping options please click on the Shipping Info page.
IQ Kids Newsletter: From time to time we send out Newsletters to our customers and subscribers with news about new products, specials and other important info such as recalls. We also have periodic sales that are available only to our Newsletter recipients. If you would like to sign up for our Newsletter, please click on the link below. When you sign up, you will receive a discount code for 10% off your next order! You can always unsubscribe at any time.
Merchandise Return Policy: We stand behind the quality of our products. You may return any item in its original condition for any reason up to 30 days after purchase. Product must be in resellable condition unless damaged in transport or defective. We will gladly issue a gift certificate covering the value of your return that may be used to purchase any items we carry. Or, if you prefer, we will replace any item, or issue you a full refund - it's your choice! If we have made a mistake, we will also refund shipping charges. Software, video games and equipment and audio products must be returned unopened. AFTER YOUR ORDER IS SHIPPED, CANCELLED OR REFUSED ORDERS WILL BE BILLED A RE-STOCKING FEE OF 20% PLUS SHIPPING CHARGES BOTH WAYS. FREE SHIPPING PROMOTIONS ARE WAIVED FOR CANCELLED OR REFUSED ORDERS.
Safe and Secure Shopping: When you use your credit card at IQ Kids Toy Store, rest assured the transaction is secure. Our servers use an advanced encryption technology that safeguards your personal information and guarantees privacy.
Location of our Offices and Warehouse:
7888 Marathon Dr., Suite F
Livermore, CA 94550
Please contact us toll free at 1-877-247-5437 or
sales@iqkids.com
7888 Marathon Dr., Suite F
Livermore, CA 94550
Please contact us toll free at 1-877-247-5437 or
sales@iqkids.com
Payment Methods: We accept Visa, Mastercard, Discover, and American Express. Your credit card is not billed until your order is shipped. Exceptions include custom made items and some products shipped direct from the manufactuer. Purchase Order billing is available at check out for schools and government programs only. The purchase order shipping/billing name and address must be a school or government program location.
